1. Who We Are

Welcome to Reavox! Reavox is the best place to connect, team up, and play games with others online. We’re happy you’re here.

These terms set forth our legal obligations to each other. They apply to your use of our services.

When we say “Reavox,” “we,” “us,” and “our” in these terms, we mean Skully SAS, its subsidiaries, and its related companies.

When we say “services” in these terms, we mean Reavox’s services, apps, websites, and other products.

When we say “you” or “your,” we mean you. If you’re accessing our services on behalf of a legal entity (like your employer), you agree that you have the authority to bind that entity to these terms, and “you” and “your” will refer to that entity.

We also have a Privacy Policy, Community Guidelines, and other policies that apply to your use of our services and are incorporated into these terms. You should read these policies—we’ve worked hard to make them simple and clear, and they contain important information about your use of our services.

Together, these rules make Reavox possible, and they matter to us. If you believe others aren’t following them, please let us know by reporting it to us.

Company Information

Skully SAS is located at 10 rue de la paix, Paris 75002, France.

2. Age Requirements and Responsibility of Parents and Legal Guardians

By accessing our services, you confirm that you’re at least 13 years old and meet the minimum age required by the laws in your country. We maintain a list of minimum ages around the world as a resource for you, but we aren’t able to guarantee that it is always accurate. If you are old enough to access our services in your country but not old enough to have authority to consent to our terms, your parent or legal guardian must agree to our terms on your behalf. Please ask your parent or legal guardian to read these terms with you. If you’re a parent or legal guardian and you allow your child (who must meet the minimum age for your country) to use the services, then these terms also apply to you, and you’re responsible for your child’s activity on the services.

3. What You Can Expect from Us

Reavox is the best place to connect with other gamers, find teammates that match your preferences, and play games together. We provide lobbies for each game, managed by our system, where users can talk, join groups or create groups of teammates.

Lobbies:
Lobbies are spaces where users can participate in open group discussions to connect with potential teammates and engage with the community. Users can filter lobbies by rank, platform, and other criteria to find like-minded players. Within lobbies, users can send text messages, use emojis, and share GIFs. A shortcut feature allows users to notify active gamers in the lobby that they are ready to play. Additionally, users can create voice groups and use a shortcut to inform the lobby that they are seeking teammates to join their group. Each lobby is connected to a partnered Discord server to enhance your experience by offering additional content and community engagement opportunities. However, please be aware that these servers are independently managed, and we are not legally affiliated with or responsible for their actions, policies, or content. Any incidents, disputes, or issues arising within these Discord communities are entirely outside our control, and we cannot be held liable for any consequences resulting from their activities.

Voice Groups:
Users can customize their voice groups by specifying the exact number of teammates they are looking for and setting age restrictions (e.g., 18+, 25+), or leaving it open to all. Within these groups, users can share their gaming IDs conveniently using a shortcut feature. Additionally, gamers can provide feedback on their teammates by voting to indicate whether they are enjoyable to play with or exhibit toxic behavior, helping foster a positive and respectful gaming environment.

Users can also customize their avatars, which will be displayed in lobbies and voice groups. Additionally, users have the ability to block other gamers, report specific gamers, or report particular messages if they find any content inappropriate or if any user violates our community guidelines.

Reavox’s services may be personalized to each user based on their activity, so that you can see content and lobbies that may be of interest to you. You can control whether and to what extent Reavox personalizes your experience in your preferences settings.

Users will also be able to be notified when gamers matching their preferences are looking for gamers. This notification feature can be turned off in the settings.

We’re actively developing new features and products to improve Reavox. As part of these efforts, we may add or remove features, start offering new services, or stop offering some services entirely (or just in some places or for some users) if they no longer make sense from a business perspective or create risk for Reavox, our users, or other third parties. While we try to avoid disruptions, we cannot guarantee that there will not be an outage or change to the services, and your content may not be retrievable due to such outages or changes. We are not liable for any such outages or service changes.

4. Your Reavox Account

To continue accessing our services, you must create a Reavox account. During registration, you'll need to provide a username, password, and an email address. Additionally, you'll be asked to share your date of birth, gaming region, and preferred language. In certain cases, we may require you to verify your account or supply additional information to ensure compliance with our platform's requirements.

You are responsible for the security of your account, and you agree to notify us immediately if you believe your account has been compromised. If you use a password, it must be strong, and we (strongly) recommend that you use that password only for your Reavox account.

You must always provide accurate information to Reavox and maintain the accuracy of the information associated with your account. We may assume that any communications we’ve received from your account or the associated contact information have been made by you.

If you get locked out of your account, we’ll need to contact you at the email associated with your account. If your account is compromised or you no longer have access to your email account, we may not be able to restore your access to your account.

You agree not to license, sell, lend, or transfer your account, Reavox username, or other unique identifier without our prior written approval. We also reserve the right to delete, change, or reclaim your username or other identifier.

5. User Responsibilities

As a user of Reavox, you agree to:

• Comply with these terms and all applicable laws, rules, and regulations.

• Follow our Community Guidelines, which are an integral part of these terms.

• Respect the rights of others, including privacy and intellectual property rights.

• Not engage in any activity that disrupts or interferes with the functioning of our services.

6. Content in Reavox’s Services

Your Content

When we say “your content” in these terms, we mean all the things you add (write, share, etc.) to our services. This includes text, links, GIFs, emoji, and your gaming ID. If we come up with another way for you to add content to the services, it includes that too.

You don’t have any obligation to add content to the services. If you choose to add content to the services, you are responsible for ensuring that you have the right to do so, that you have the right to grant the licenses in this section of these terms, and that your content is lawful. We take no responsibility for any of your content, and we are not responsible for others’ use of your content.

Our services allow users to add content in a number of different ways, including via text messages and voice messages. Lobbies are accessible by all users, and the content shared within them may be accessed by a large audience. You should be aware that your content may be publicly accessible and you should choose the right space, features, and settings for your content.

Your content is yours, but you give us a license to it when you use Reavox. Your content may be protected by certain intellectual property rights. We don’t own those. But by using our services, you grant us a license—which is a form of permission—to do the following with your content, in accordance with applicable legal requirements, in connection with operating, developing, and improving our services:

• Use, copy, store, distribute, and communicate your content in manners consistent with your use of the services.

• Publish, publicly perform, or publicly display your content if you’ve chosen to make it visible to others.

• Monitor, modify, translate, and reformat your content.

• Sublicense your content, to allow our services to work as intended.

This license is worldwide, non-exclusive (which means you can still license your content to others), royalty-free (which means there are no fees for this license), transferable, and perpetual.

We reserve the right to block, remove, and/or permanently delete your content if it is in breach of these terms, our Community Guidelines, our other policies, or any applicable law or regulation, or if it creates risk for Reavox or negatively impacts the experience or interests of other Reavox users to continue to make it available.

We welcome feedback on our services. By sending us feedback, you grant us a non-exclusive, perpetual, irrevocable, transferable license to use the feedback and ideas generated from the feedback without any restrictions, attribution, or compensation to you.

Reavox’s Content

Our services include some content that belongs to us, such as the design of our apps and websites, our art and images, and content written by us. You may use our software as outlined in these terms. You may only use our trademarks (or other brand indicia) and copyrights as permitted in our Brand Guidelines or with our prior written permission. We retain all intellectual property rights in our content.

Other Content

Other people’s content. Our services might also provide you with access to other people’s content. You may not use this content without that person’s consent, or as allowed by law. Other people’s content is theirs and doesn’t necessarily reflect Reavox’s own views. Reavox doesn’t endorse or verify the accuracy or reliability of content shared by Reavox users. We work hard to try to make Reavox a safe, positive, and inclusive place, but cannot always prevent you from encountering content that you may find objectionable or offensive. You agree we will not be liable for any harm caused by that content. You may report content that you think violates any of our policies. We have the right, but not the obligation, to review such reports and block or remove content at our discretion.

Third-party features and content. Our services may also allow you to access third-party websites, features, apps, or other content. We provide you access only as a convenience to you, and are not responsible for the content or services available from these websites or resources.

7. Software in Reavox’s Services

License to Our Software

Some of our services allow you to download client software. So long as you comply with these terms, we grant you a worldwide, non-exclusive, personal, and non-assignable license to download, install, and run that software, solely to access our services.

You may not copy, modify, create derivative works based upon, distribute, sell, lease, or sublicense any of our software or services. You also may not reverse engineer or decompile our software or services, attempt to do so, or assist anyone in doing so, unless you have our written consent or applicable law permits it.

Although we are granting you this license, we retain any intellectual property rights we have in our software and services.

Open Source

Some of Reavox’s services include software subject to separate open source license terms, and your use of those services is subject to your compliance with those license terms, when applicable. We encourage you to review them, as some licenses may explicitly override these terms.

Third-Party Services

Reavox may allow you to access apps, bots, or other products, features, or services developed by third parties (“third-party services”). It’s your choice whether to use these third-party services and whether to participate in Reavox groups that incorporate them. You should review any terms and policies provided by the third parties before doing so as they govern your use of their services. While these third parties do need to follow all policies that apply to them (which may include these Terms, our Community Guidelines), Reavox is not responsible for any third-party services.

8. Copyright

We respect the intellectual property of others and expect our users to do the same.

9. Restrictions on Your Use of Reavox’s Services

When using our services, you must comply with these terms and all applicable laws, rules, and regulations, and you must only use the services for authorized and acceptable purposes. You must also adhere to our Community Guidelines and other policies, which contain more detailed rules about your content and behavior when using Reavox and how we enforce them on Reavox. Fundamentally, do not do, try to do, or encourage or help others to do any of the following:

• Don’t use the services to do harm to yourself or others. Among other things, this includes trying to gain access to another user’s account or any non-public portions of the services, infringing anyone else’s intellectual property rights or any other proprietary rights, exploiting, harassing, bullying, spamming, auto-messaging, or auto-dialing people through our services.

• Don’t use the services to do harm to Reavox. Among other things, this includes trying to gain access to or attacking our systems, scraping our services without our written consent, transmitting viruses or other malicious code to our services, abusing or defrauding us, copying our product or using our intellectual property without permission, and misusing our reporting or customer service mechanisms.

• Don’t use the services to do anything else that’s illegal. This includes using the services to plan or commit any crime or do anything else that is illegal.

We encourage you to report content or conduct that you believe violates these restrictions.

10. Termination

Your Right to Terminate

You’re free to stop using Reavox’s services at any time and for any reason. To terminate this agreement, you may delete your Reavox account through the Settings page in the Reavox app and discontinue use of the services. Certain provisions of these terms will survive termination as outlined below in the “Survival” section.

Disabling your account limits the processing of your personal information as described in our Privacy Policy. Disabling your account does not terminate this agreement.

Our Right to Terminate

Subject to applicable law, we reserve the right to suspend or terminate your account and/or your access to some or all of our services with or without notice, at our discretion for any reason, or for the following reasons:

• You breach these terms, our Community Guidelines, our other policies, or additional terms that apply to specific products.

• We’re required to do so to comply with a legal requirement or court order.

• We reasonably believe termination is necessary to prevent harm to you, us, other users, or third parties.

• Your account has been inactive for more than two years.

• Continuing to allow your account to be active, giving you access to some or all services, or hosting your content creates risk for Reavox, other users, or third parties.

However, we will give you advance notice if reasonable to do so or required by applicable law.

11. Appeals

We value transparency and work hard to give you context for the decisions we make. You can appeal any enforcement action we take under these terms or other policies, including terminations, suspensions, or content removals through this form or available in-app options. If you reside in the European Economic Area, your appeal must be submitted within six months of the relevant decision.

12. Services “AS IS”

We work hard to offer great services, but there are certain aspects that we can’t guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, REAVOX, ITS AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED “AS IS.” WE ALSO DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE LAWS OF CERTAIN JURISDICTIONS OR STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE FULL EXTENT PERMISSIBLE UNDER THOSE LAWS.

13. Data Charges

You are responsible for any mobile charges that you may incur for using our services. This includes data charges and charges for messaging, or other messaging protocols or technologies. If you are not sure what you may be charged, you should ask your mobile service provider before using our services.

14. Limitation of Liability

WE DON’T EXCLUDE OR LIMIT OUR LIABILITY TO YOU WHERE IT WOULD BE ILLEGAL TO DO SO. IN COUNTRIES WHERE THE BELOW TYPES OF EXCLUSIONS AREN’T ALLOWED, WE’RE RESPONSIBLE TO YOU ONLY FOR LOSSES AND DAMAGES THAT ARE A REASONABLY FORESEEABLE RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL OR OUR MATERIAL BREACH OF OUR CONTRACT WITH YOU. THIS PARAGRAPH DOESN’T AFFECT CONSUMER RIGHTS THAT CAN’T BE WAIVED OR LIMITED BY ANY CONTRACT OR AGREEMENT.

THE INFORMATION PRESENTED ON OR THROUGH THE SERVICES IS MADE AVAILABLE SOLELY FOR INFORMATIONAL PURPOSES. WE DO NOT CONFIRM THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THE INFORMATION. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS SOLELY AT YOUR OWN RISK.

IN COUNTRIES WHERE EXCLUSIONS OR LIMITATIONS OF LIABILITY ARE ALLOWED, NEITHER REAVOX, ITS AFFILIATES, NOR OUR SUPPLIERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE SERVICES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT REAVOX OR ITS SUPPLIERS HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY PROVIDED IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

BESIDES THE TYPES OF LIABILITY WE CANNOT LIMIT BY LAW (AS DESCRIBED IN THIS SECTION), REAVOX LIMITS OUR LIABILITY TO YOU TO THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID US IN THE THREE MONTHS BEFORE YOU FIRST ASSERT A CLAIM OR (B) €100 EUR (OR THE EQUIVALENT IN YOUR LOCAL CURRENCY).

REAVOX ISN’T LIABLE FOR THE CONDUCT OR CONTENT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF OUR SERVICES.

THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN REAVOX AND YOU. THE LIMITATION OF LIABILITY DESCRIBED ABOVE SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY.

15. Settling Disputes Between You and Reavox

Informal Resolution

We believe that most disputes can be resolved informally and efficiently. If you have an issue with the services, please contact us at contact@reavox.com before taking any legal action. Provide us with your name and the email address associated with your Reavox account, a detailed description of your issue, and your desired resolution. We will attempt to resolve the dispute informally within 60 days of receiving your written notice.

Governing Law and Jurisdiction

These terms and any disputes related to them or our services will be governed by and construed in accordance with French law, without regard to its conflict of law principles. Any disputes not resolved through informal resolution or arbitration will be subject to the exclusive jurisdiction of the courts in Paris, France. If you are a consumer residing in the European Union, this clause does not affect any mandatory consumer rights you may have under your local law, and any disputes shall be submitted to the court closest to your domicile if in an EU Member State.

Arbitration Agreement

If informal resolution fails, you and Reavox agree to resolve any dispute, claim, or controversy arising out of or relating to these terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the services (collectively, "Disputes") by binding arbitration in Paris, France, administered by the International Chamber of Commerce (ICC) under its rules.

Arbitration Rules

The arbitration will be conducted by a single arbitrator in accordance with the ICC Rules of Arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator's award shall be written and provide a statement of the reasons for the award. The arbitration proceedings shall be conducted in French, unless otherwise agreed by the parties.

Costs of Arbitration

The party initiating the arbitration will be responsible for the first €100 of the filing fee, and the remaining costs of the arbitration, including administrative fees and arbitrator fees, will be split equally between the parties, unless the arbitrator determines that such costs should be allocated differently. Each party will bear its own legal fees and expenses, unless the arbitrator determines that awarding such fees is appropriate under the circumstances.

Confidentiality

All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This provision shall not prevent a party from submitting to a court of law any information necessary to enforce the arbitration award, seek injunctive relief, or comply with legal obligations.

No Class Actions

You and Reavox agree that any Dispute is personal to you and Reavox, and any such Dispute shall be resolved solely through individual arbitration and shall not be brought as a class arbitration, class action, or any other type of representative proceeding. There will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals.

Exceptions to Arbitration

Notwithstanding the above, you or Reavox may choose to pursue a Dispute in court and not by arbitration if: (a) the Dispute qualifies to be brought in a small claims court; or (b) you opt out of these arbitration procedures within 30 days from the date that you first consent to these terms (the "Opt-Out Deadline"). You may opt out of these arbitration procedures by sending an email to contact@reavox.com with your name, the email address associated with your Reavox account, and a clear statement that you do not wish to resolve disputes with Reavox through arbitration.

Modifications

Reavox will provide 30 days' notice of any changes to this section. Changes will become effective on the 30th day, and will apply prospectively only to any claims arising after the 30th day. If you continue to use the services after the 30th day, you agree that any unfiled claims are subject to the revised clause. If you reject any changes to this section by opting out as described above, you may continue to use the services but any future disputes will be subject to the prior version of this section.

Severability

If any part of this section is found to be unenforceable or invalid, that specific provision shall be of no effect and shall be severed, but the remainder of this section shall continue in full force and effect. The unenforceable provision shall be interpreted as closely as possible to reflect the original intent of the parties.

16. More Important Stuff

You have certain rights that, by law, can’t be limited by these terms, and we in no way intend to restrict those rights in these terms.

Entire Agreement

These terms cover the entire agreement between you and Reavox for your use of our services.

Additional Terms

Where additional terms apply to our products or services, the additional terms will control with respect to your use of that product or service to the extent of any conflict with these terms.

Bug Reporting

We support the responsible reporting of security vulnerabilities.

Export Control

You agree to comply with all applicable import, export, and re-export control laws and restrictions, including but not limited to those of the European Union and its member states, the U.S. Department of Commerce Export Administration Regulations (“EAR”) and economic sanctions maintained by the U.S. Office of Foreign Assets Control (“OFAC”), and the International Traffic in Arms Regulations (“ITAR”), and will not use the services to cause a violation of such laws or regulations. You agree to not use our services to store or distribute content that is subject to export controls, unless you have obtained all required government export authorizations. Further, you represent and warrant that you are not on any government list of prohibited or restricted parties, or otherwise subject to equivalent restrictions, as specified in the laws and regulations listed above or in your country’s laws. You may not download or use our services if you are located in a country or region subject to U.S. or E.U. government embargo (including Cuba, Iran, North Korea, Syria, and the Crimea region) unless that use is authorized by the United States and other relevant authorities.

Waiver, Severability, and Assignment

If you fail to follow these terms and we don’t immediately act, that doesn’t mean we’re giving up any of our legal rights (such as acting in the future). If any part of these terms ends up being invalid or unenforceable based on a decision by any court or competent authority, the rest of these terms will not be affected. You may not assign these terms to anyone else without our written consent. We may assign our rights to any of our affiliates or subsidiaries, or to any successor in interest of any business associated with our services.

Survival

Any part of these terms that by their nature should survive after termination of these terms will survive. As permitted under applicable law, this includes but may not be limited to the following:

• Our rights to retain and display certain data;

• Any amounts owed will remain due;

• Any indemnification obligations (as applicable) such as those listed under the “Indemnity” section;

• Any disclaimer of warranties such as those under the “Services ‘AS IS’” section;

• Any applicable limitation of liability such as those under the “Limitation of Liability” section;

• Any dispute resolution provisions, including the arbitration agreement, such as those under the “Settling disputes between you and Reavox” section.

Updates to These Terms

We may decide to update these terms: (1) to reflect changes to our services or our business, (2) for legal or regulatory reasons, (3) to prevent abuse on or of our services, or (4) to better protect or serve users of our services. If these changes materially affect your Reavox use or your legal rights, we’ll give you reasonable advance notice (unless the updates are urgent). If you continue to use our services after the changes have taken effect, it means that you agree to the changes. If you don’t agree, you must stop using our services.

Apple App Store

If you download the Reavox app from the Apple App Store or use our app on an iOS device, the below paragraph applies to you.

These terms grant a non-transferable license to use the Reavox App on any Apple/Mac product that you might own or control and as permitted by Apple’s policies. Apple has no obligation to furnish any maintenance and support services with respect to the Reavox app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the app purchase price to you (if applicable) and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Reavox app. Apple is not responsible for addressing any claims by you or any third party relating to the Reavox app or your possession and use of it, including, but not limited to: (i) product liability claims; (ii) any claim that the Reavox app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that your possession and use of the Reavox app infringe that third party’s intellectual property rights. Apple and its subsidiaries are third-party beneficiaries of these terms, and upon acceptance of the terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary thereof. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist-supporting country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You must also comply with any applicable third-party terms of service when using the Reavox app.

17. Contacting Each Other

If you have any questions about these terms, please contact us at contact@reavox.com. We may send you electronic communications related to our services. Where required, we’ll get your consent before sending you direct marketing, and we’ll make it easy for you to opt out.